Help Center

Simply browse through our website and add products to your cart. Then you can view your cart and checkout. From there, enter in your contact information, choose a date and time to delivery (during COVID-19 only) your order and fill in your payment/billing details. 

If you wish to change or cancel your order, you may do so up to 24 hours or before your delivery date by emailing us at orders@ohmycheesecakes.ca.

Check your junk or spam email folders first. If you can't find it, send an email to orders@ohmycheesecakes.ca and we will look into the issue. 

You can choose to pick up your order (select days/times), or choose our contactless delivery option at an additional cost (select days/times).

Our commercial kitchen is located at: 2920 Sheffield Road (Unit 3), Ottawa (Pre-orders only - No walk-ins)

All orders, once delivered, are final sale. 

If a product is damaged or compromised, please reach out to orders@ohmycheesecakes.ca to resolve the issue within 2 days from when your order was received.